Restaurant Manager

3 days ago


Mt Vernon, Illinois, United States Chili's Grill & Bar Full time
Lead with Passion and Deliver Exceptional Guest Experiences

As a Restaurant Manager at Chili's Grill & Bar, you will be the driving force behind delivering exceptional guest experiences and leading a high-performing team. You will be responsible for ensuring a great guest experience, role modeling and holding team members accountable to operational and quality standards, and fostering open communication between team members and management.

Key Responsibilities:
  • Ensure a great guest experience by providing personalized service and addressing guest concerns in a timely and professional manner.
  • Role model and hold team members accountable to operational and quality standards, including food safety and quality, cleanliness, and customer service.
  • Identify root causes of issues and take ownership of resolving them, demonstrating self-reflection and accountability.
  • Foster open communication between team members and management, encouraging feedback and ideas for improvement.
  • Influence team member behaviors by championing change and restaurant initiatives, driving business results through effective cost control and utilization of Chili's systems.
  • Lead with heart and mind, demonstrating a passion for hospitality and a commitment to delivering exceptional guest experiences.
About Us:

Chili's Grill & Bar was born in Dallas, Texas in 1975, and has since become a leader in the casual dining industry. We are committed to delivering the best experience to every guest, every day, and are passionate about giving back to our communities.

About You:

We are looking for a dependable team player who is comfortable working in a fast-paced environment and has great multitasking skills. If you are a leader who is passionate about hospitality and delivering exceptional guest experiences, we want to hear from you



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