Intake Coordinator

About EverHome Healthcare

EverHome Healthcare is a reputable and well-established home healthcare agency serving the communities of Snohomish, King, and Pierce counties. We are seeking a highly motivated and results-driven Intake Coordinator to join our team.

Job Summary

The Intake Coordinator will be responsible for taking incoming calls from potential clients, selling them on our home care and home health services, and turning them into clients. This role requires excellent communication and sales skills, as well as the ability to build relationships with referral partners to increase sales.

Key Responsibilities

• Take incoming sales calls and sell prospective clients on our home care and home health services, creating and obtaining signed contracts.
• Assist with marketing efforts, including social media posts, creating marketing materials, and attending networking events.
• Help the department increase sales to achieve the monthly team sales goal.
• Rotate being On-Call for incoming intakes.
• Support the Community Partnership Manager, Administrator, and Office Manager.
• Make cold calls and schedule meetings with potential referral sources for the Community Partnership Manager.
• Help with scheduling caregivers when time allows.

Requirements

• Associate degree or equivalent experience preferred.
• Previous experience in homecare or home health related field is preferred.
• Excellent customer service and communication skills (verbal and written).
• Proficient in Microsoft office suite with the ability and enthusiasm to learn new software programs as needed.
• Good judgment and the ability to make timely and sound decisions.
• A team player with a commitment to excellence and high standards.
• Reliable transportation, with a valid driver's license, car insurance, and a clean driving record.
• Strong planning, facilitation, & organizational skills.
• Must have a willingness to work around constantly changing priorities, with enthusiasm and a client comes first attitude.