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Housekeeping Attendant

2 months ago

Houston, Texas, United States Four Seasons Hotels Limited Full time
About Four Seasons Hotels Limited

We are a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the Role

To ensure the cleanliness of the guest rooms/units' interior and exterior, including guest doors, patios, balconies, stairwells, walkways, pathways, corridors, windows, trash rooms, and linen closets. Other responsibilities include handling guest requests, stocking and removing linen, linen sorting, daily exterior premises cleaning, deep cleaning, and performing special projects.

Key Responsibilities
  • Check guest floors/walkways for paper, insects, debris, cigarette butts, room service items, etc.
  • Maintain the cleanliness of all guest public spaces, restrooms, FSP, and back of house.
  • Collect garbage and dirty linen on all floors and take it down to laundry.
  • Deliver guest requests from housekeeping, marking them as complete in the device once they have been delivered.
  • Respond to and resolve all service orders (guest/Room Attendant) within 7 minutes.
  • Shampoo/spot clean carpet as requested.
Requirements
  • Passion for cleaning.
  • Ability to work independently.
  • Previous housekeeping experience in a luxury hotel preferred but not required.
What We Offer
  • Competitive Salary, wages, and a comprehensive benefits package.
  • Excellent Training and Development opportunities.
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary Dry Cleaning for Employee Uniforms.
  • Complimentary Employee Meals.
Schedule & Hours
  • This is a full-time position.
  • This position is generally scheduled for morning shifts but may include evening shifts as well. Weekend and holiday availability required.