Radiology Support Specialist
3 hours ago
We are seeking a highly skilled and compassionate Patient Services Specialist to join our team at Advanced Radiology Consultants. As a key member of our front office staff, you will play a vital role in ensuring the highest standard of patient care and exceptional service.
Key Responsibilities:
- Provide warm and welcoming greetings to patients and visitors, demonstrating a commitment to exceptional service.
- Communicate effectively with referring physicians, patients, and other stakeholders to provide information, answer questions, and schedule appointments.
- Accurately and efficiently complete patient admission processes, ensuring seamless transitions and minimizing wait times.
- Explain exam preps to patients, resolve questions or concerns, and seek assistance from technologists or physicians as needed.
- Process patient copays, manage cash and checks, and maintain accurate records according to established protocols.
- Assist technologists, patient care assistants, physicians, and other staff members as requested, ensuring a collaborative and supportive work environment.
- Scan documents accurately and ensure timely delivery of incoming faxes.
- Maintain records of outside reads and communicate results in a timely manner.
- Stock radiologic rooms and assist patients on and off exam tables, ensuring a safe and comfortable experience.
Requirements:
- High school diploma or equivalent required; Medical Office Assistant Program preferred.
- Minimum 1-2 years' related experience and/or training; or equivalent combination of education and experience.
- Strong typing skills and ability to multi-task in a fast-paced environment.
- Basic knowledge of anatomy and medical terminology.
- Ability to assist patients on and off exam tables.
What We Offer:
Advanced Radiology Consultants is an Equal Opportunity Employer. We offer a rewarding and caring work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply today.
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