Service Associate Supervisor

3 weeks ago


Crestwood, Kentucky, United States Stock Yards Bank and Trust Full time

Stock Yards Bank and Trust is seeking a dedicated Service Associate Supervisor to join our team.

About the Role

This exciting opportunity allows you to leverage your experience as a Teller, along with excellent communication and problem-solving skills, to excel in a supervisory position.

Key Responsibilities
  • Exemplify exceptional customer service by actively supervising tellers and ensuring timely completion of banking transactions.
  • Consultative Selling – Engage customers and prospects to uncover needs and offer tailored solutions.
  • Supervise all Service Associate activities, including customer service efforts, balancing success, and maintenance of work areas.
  • Perform various branch level audits of cash and cash handling equipment.
  • Approve checks and deposits according to SYB check cashing and hold waiver policies.
  • Balance ATM and order money to maintain proper inventory.
  • Participate in interviewing processes, hiring decisions, and ongoing training.
Requirements
  • High School Diploma or equivalent.
  • 6 months of Teller experience.
  • Good written and verbal communication skills.
  • Proven decision-making ability.
  • Ability to supervise and work effectively with others.
  • Professional appearance and demeanor.
  • Maintain dependability and lead Service Associates on the teller line.
Benefits
  • 401(k) with up to 6% company match.
  • ESOP employer match.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Cancer/Disease insurance.
  • Accident insurance.
  • Flexible Spending Accounts.
  • Health Savings Accounts.
  • Bank-paid Life/AD&D insurance.
  • Voluntary Life/AD&D insurance.
  • Short-Term and Long-Term Disability insurance.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.

Estimated salary range: $45,000 - $60,000 per year based on experience and location.



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