Service Associate Supervisor
3 weeks ago
Stock Yards Bank and Trust is seeking a dedicated Service Associate Supervisor to join our team.
About the RoleThis exciting opportunity allows you to leverage your experience as a Teller, along with excellent communication and problem-solving skills, to excel in a supervisory position.
Key Responsibilities- Exemplify exceptional customer service by actively supervising tellers and ensuring timely completion of banking transactions.
- Consultative Selling – Engage customers and prospects to uncover needs and offer tailored solutions.
- Supervise all Service Associate activities, including customer service efforts, balancing success, and maintenance of work areas.
- Perform various branch level audits of cash and cash handling equipment.
- Approve checks and deposits according to SYB check cashing and hold waiver policies.
- Balance ATM and order money to maintain proper inventory.
- Participate in interviewing processes, hiring decisions, and ongoing training.
- High School Diploma or equivalent.
- 6 months of Teller experience.
- Good written and verbal communication skills.
- Proven decision-making ability.
- Ability to supervise and work effectively with others.
- Professional appearance and demeanor.
- Maintain dependability and lead Service Associates on the teller line.
- 401(k) with up to 6% company match.
- ESOP employer match.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Cancer/Disease insurance.
- Accident insurance.
- Flexible Spending Accounts.
- Health Savings Accounts.
- Bank-paid Life/AD&D insurance.
- Voluntary Life/AD&D insurance.
- Short-Term and Long-Term Disability insurance.
- Employee Stock Purchase Plan.
- Employee Assistance Program.
Estimated salary range: $45,000 - $60,000 per year based on experience and location.
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