Operational Excellence Specialist
3 weeks ago
Are you a detail-oriented and strategic thinker looking to drive real impact? As a Client Success Manager at Addition Wealth, you'll play a critical role in helping us grow and scale our business. Our team is passionate about revolutionizing financial health, and we're seeking someone who shares our enthusiasm.
About the JobWe're seeking an experienced Client Success Manager to join our team. In this role, you'll be responsible for onboarding and managing key customer relationships, leading our customer support function, and bidding on building operational processes from scratch. You'll have the opportunity to partner directly with the founding team, drive high-impact work, and enjoy flexibility and endless growth opportunities.
Requirements- 2+ years of experience in client success, operations, or a related field.
- Strong execution skills, with a proven track record of getting things done.
- A generalist with strong analytical and problem-solving skills.
- Ability to work independently, build processes from scratch, and manage competing priorities and deadlines.
- Excellent written and verbal communication skills, with a clear and concise writing style.
- Comfortable working in a fast-paced environment with a high degree of autonomy.
- Competitive salary: $140,000 - $170,000 per year, depending on experience.
- Opportunity to partner directly with the founding team of an early-stage company.
- High-impact work, with ownership over your projects.
- Flexibility: work from anywhere, with EST or CST hours preferred.
- Endless growth opportunities, with a focus on professional and personal development.
- Mission-driven work, improving the financial health of thousands of people in the US.
- Great benefits and perks, including competitive salary, 401(k) & employer match, health insurance, wellness benefits, equity compensation, generous parental leave, unlimited vacation, and company offsites.
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