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Senior Manager, Credit Union Operations

2 months ago


Honolulu, Hawaii, United States HMSA Full time
Job Description

**Job Title:** Senior Manager, Credit Union Operations

**Job Summary:** We are seeking a highly skilled and experienced Senior Manager to lead our Credit Union Operations team. The successful candidate will be responsible for overseeing the day-to-day operations of the credit union, including managing staff, implementing policies and procedures, and ensuring compliance with regulatory requirements.

Key Responsibilities:

  1. Strategic Planning: Assist the Director in developing and implementing strategic plans to achieve the credit union's goals and objectives. This includes identifying business opportunities, developing business cases, and coordinating with the Board of Directors to seek approval.
  2. Operational Management: Oversee all operational aspects of the credit union, including online banking, mobile banking, website management, and Bluewire posting. Ensure that all systems are running smoothly and efficiently, and that staff are trained to use them effectively.
  3. Staff Development: Mentor, train, and develop employees to promote career enhancement and to elevate the level of competence. This includes providing ongoing quarterly training to ensure that staff are up-to-date with the latest skills and knowledge.
  4. Risk Management: Manage with the assistance of ALM to meet or exceed established periodic quotas. This includes identifying and mitigating risks, adhering to federal and state laws and NCUA regulations, and developing a loan strategy to meet or achieve goals set by the Credit Union Board.
  5. Reporting and Compliance: Oversee the preparation and timely submission of financial and regulatory reports as required by NCUA compliance regulations.
  6. Special Projects: Develop, improve, and work with the Credit Union Educational Committee for all in-house promotions and all other needed Credit Union activities. Responsible for the oversight, promotion, and facilitation of all HMSA related activities and ensure that information will be passed on to staff.
  7. Other Responsibilities: Performs all other miscellaneous responsibilities and duties as assigned or directed.