Sleep Expert

23 hours ago

Le Pontet, Provence-Alpes-Côte d'Azur, United States Mattress Firm Full time

At Mattress Firm, we're committed to helping people sleep well to live well. As a Sleep Expert, you'll play a crucial role in creating a life-changing in-store experience for our customers. You'll empower them to build the perfect sleep sanctuary, and help them understand the importance of a good night's sleep. With our extensive, customer-centric retail sales training program, you'll develop the skills and knowledge needed to succeed in this role. You'll work closely with our team to drive individual sales performance and KPIs, while demonstrating company values and supporting company initiatives. If you're passionate about helping others and have a strong desire to succeed, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Create an environment where the customer is always at the center by cultivating strong relationships.
  • Provide technical and product knowledge information to customers and serve as subject matter expert.
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
  • Maintain awareness of the competition, advertisements and services offered by competitors.
  • Leverage social media to positively impact brand awareness and increase sales.
What We Offer:
  • Excellent career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription and vision plans.
  • Get paid on-demand.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.
  • Additional perks may include discounts on the following: cell phone products and services, tickets to events and attractions, personal travel, electronics and appliance purchases, pet insurance plans, and mortgage loan rates.

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