Homeless Shelter Social Program Manager

2 weeks ago


Jamaica, New York, United States Project Redirect Inc Of The Distric Full time

Job Title: Director of Social Services

Role Description:

This leadership role involves overseeing the daily operations of our social services department, driving program excellence, and fostering collaboration across teams to advance client success.

Key Job Responsibilities:

  • Oversee and supervise social workers, housing specialists, and case managers, promoting quality services delivery and continuous improvement.

  • Collaborate with cross-functional teams to design and implement evidence-based interventions, resulting in improved client outcomes and enhanced services.

  • Liaise with external partners, including contractors and service providers, to strengthen partnerships and improve program effectiveness.

  • Manage reporting and data analysis, ensuring accurate tracking of key performance indicators and program evaluation metrics.

  • Address staff performance, foster professional growth, and promote a positive work environment that encourages innovation and excellence.

  • Cultivate relationships with stakeholders, advocating for client interests and advancing the organization's mission.

Qualifications:
  • A Master's degree in Social Work, Psychology, Sociology, or a related field, combined with 3+ years of senior-level experience in social services.

  • A Bachelor's degree in Human Service or a related field, accompanied by 5+ years of senior-level experience in social services.

  • An Associate's degree with 7+ years of senior-level experience in social services.

  • Proven leadership abilities, demonstrated through successful program management, strategic planning, and team supervision.

  • Outstanding communication, interpersonal, and project management skills.

  • Experience working with vulnerable populations, understanding of trauma-informed care principles, and commitment to cultural sensitivity and diversity.

Estimated Salary: This position offers an annual compensation range of $100,000 - $140,000, depending on qualifications and experience.



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