Homeless Shelter Social Program Manager
2 weeks ago
Job Title: Director of Social Services
Role Description:This leadership role involves overseeing the daily operations of our social services department, driving program excellence, and fostering collaboration across teams to advance client success.
Key Job Responsibilities:
Oversee and supervise social workers, housing specialists, and case managers, promoting quality services delivery and continuous improvement.
Collaborate with cross-functional teams to design and implement evidence-based interventions, resulting in improved client outcomes and enhanced services.
Liaise with external partners, including contractors and service providers, to strengthen partnerships and improve program effectiveness.
Manage reporting and data analysis, ensuring accurate tracking of key performance indicators and program evaluation metrics.
Address staff performance, foster professional growth, and promote a positive work environment that encourages innovation and excellence.
Cultivate relationships with stakeholders, advocating for client interests and advancing the organization's mission.
A Master's degree in Social Work, Psychology, Sociology, or a related field, combined with 3+ years of senior-level experience in social services.
A Bachelor's degree in Human Service or a related field, accompanied by 5+ years of senior-level experience in social services.
An Associate's degree with 7+ years of senior-level experience in social services.
Proven leadership abilities, demonstrated through successful program management, strategic planning, and team supervision.
Outstanding communication, interpersonal, and project management skills.
Experience working with vulnerable populations, understanding of trauma-informed care principles, and commitment to cultural sensitivity and diversity.
Estimated Salary: This position offers an annual compensation range of $100,000 - $140,000, depending on qualifications and experience.
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