Dental Assistant Lead

4 weeks ago


Baltimore, Maryland, United States Hero Practice Services Full time

Job Profile: Lead Orthodontic Assistant

Overview:

Hero Practice Services is seeking a skilled professional to optimize patient flow, deliver exceptional customer service, and increase patient satisfaction by leading and developing the dental assistant team.

This role has the unique opportunity to support the Heroes who actively serve children and young people in our communities by improving their overall health and well-being.

The Opportunity:

You will be responsible for:

  • Assisting in the development and training of Orthodontic Assistants and leading group trainings as necessary
  • Establishing clear expectations for teammates around desired patient experience and responding promptly to customers' needs
  • Collaborating with others to provide vision and inspiration to peers by displaying passion and optimism
  • Ability to multi-task and complete ortho tasks correctly and in a timely manner
  • Maintaining a clean, sterile, and patient-centric working environment
  • Maintaining strict compliance with State, Federal, and other regulations

Requirements:

  • State Certification/License (where applicable)
  • 2+ Years Orthodontic Assisting Experience
  • Understanding of State and OSHA/HIPAA/CDC compliance requirements
  • Excellent Verbal Communication Skills and basic computer skills
  • Managing a clinical schedule involving 5-12 orthodontic employees
  • Radiology Certification (where applicable)
  • Strong interpersonal skills and the desire for professional growth

Compensation and Benefits:

  • Monthly Bonus Plan
  • Medical, Dental, Vision, Retirement Savings Plan, Disability and much more
  • Professional Advancement Opportunities in an established, growing health care group

Physical Requirements:

This position requires full range of body motion.



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