Retail Sales Associate Key Part Time

4 weeks ago

Montgomery, Alabama, United States Talbots Full time
Job Summary:

As a Sales Associate Key at Talbots, you will be responsible for providing exceptional customer service and building strong relationships with our customers. You will be the face of our brand, and your passion for fashion and commitment to excellence will shine through in everything you do.

Key Responsibilities:

• Provide an exceptional customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Support all service enhancers to build strong relationships, including active use of Concierge.
• Service multiple customers at a time, multi-task, and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion, etc.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching, and feedback.
• Achieve sales and service metrics in key measurable areas, including Clientelling/Outreach, Appointment Setting, and Talbots Classic Awards.
• Support all areas of operational excellence, including managing inventory according to policies and procedures, filling orders, recalls, recovery, replenishment, re-tickets, etc.
• Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.

Requirements:

• Capable of creating a selling culture where all associates align around the needs of our customers.
• Demonstrate selling competence, styling expertise, and possess a love of fashion.
• Driven to create, build, and cultivate relationships.
• Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team, and thrive in a team environment.
• Demonstrates excellent verbal communication skills and a high level of integrity.
• Possess the technological competency to navigate a computer/iPad/handheld system.
• Have strong organizational skills and the ability to multi-task in a fast-paced, ever-changing environment.
• Able to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product, as well as lift, carry, and move at least 40 lbs.
• Able to work a flexible schedule based on the needs of the business, including evenings, weekends, and holidays.
• Have open availability of (15 to 20) hours per week.

About Us:

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship, and gracious service. At Talbots, relationships are the key to our business, and we hire individuals who bring new ideas to the table, understand smart risk-taking, and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

EEO Employer Verbiage:

Talbots is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other category protected by applicable law. Talbots is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact recruiting@talbots.com. Talbots will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. Talbots will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

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