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Home Care Liaison Specialist

2 months ago

Oak Lawn, Illinois, United States Advocate Aurora Health Full time
Job Summary

We are seeking a skilled and compassionate Registered Nurse (RN) to join our Home Care team as a Home Care Liaison Specialist. In this role, you will play a critical part in ensuring seamless transitions of care for our patients, working closely with healthcare providers, patients, and families to coordinate home care services.

Key Responsibilities
  • Referral Processing: Screen and accurately complete referrals to ensure patients meet agency admission criteria and comply with state and federal regulations.
  • Service Coordination: Process referrals for all programs, verify home health care benefits, and obtain authorizations for services as indicated.
  • Patient Assessment: Interview patients/families in the hospital or SNF to assess and evaluate patient appropriateness for home care.
  • Interdisciplinary Collaboration: Document the initial plan of home health care and initiate interdisciplinary communication.
  • Quality Customer Service: Provide quality customer service, promote collaboration/coordination between referral sources and home care services to promote continuity of care and utilization of home care resources effectively.
  • Education and Training: Provide education to the care team as requested on services that may enhance the transition of care for patients, including DME, Hospice, Palliative Care, Pediatrics, and Home Infusion Therapy.
  • Regulatory Compliance: Maintain knowledge of Medicare, Medicaid, and HMO procedures, and ensure compliance with current practice standards.
  • Teamwork and Communication: Maintain own clinical skills and competency by attending monthly training and interdisciplinary team meetings, provide suggestions or improvements in current practices, and adapt to changing business needs.
Requirements
  • Education: RN with 3-4 years' experience, 1-2 years in home care preferred.
  • Licensure: Current RN licensure.
  • Skills and Abilities: Very good communication skills, knowledge of Medicare rules and regulations, experience in multi-tasking on multiple computer systems, strong customer service skills, working knowledge of managed care environment, critical thinking skills.
Working Conditions
  • Physical Requirements: Ability to work in a fast-paced environment, ability to drive to referral sites in all weather conditions, and ability to lift up to 35 pounds without assistance.
Compensation

We offer a competitive annual base salary range of $74,672.00-$112,112.00, as well as a comprehensive benefits package including competitive pay, referral bonus programs, and tuition assistance available.