Personal Banker

PNC Financial Services Group is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and identifying opportunities to improve their financial well-being.

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve their financial wellbeing and collaborating with ecosystem partners to grow their share of wallet.
• Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and drive new revenue and customer loyalty.
• Create customer loyalty and grow customer share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive customer loyalty.

• 1+ years of related experience in retail banking or a related field.
• Strong customer service and sales skills, with the ability to build strong relationships with customers.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong communication and problem-solving skills, with the ability to effectively communicate with customers and colleagues.

• A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and pension plan.
• Opportunities for professional growth and development, including training and education programs.
• A dynamic and supportive work environment, with a focus on teamwork and collaboration.

PNC is an equal employment opportunity employer and welcomes applications from diverse candidates. If you are interested in this opportunity, please submit your application through our website.