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Customer Service Representative

2 months ago

King, North Carolina, United States Medical Facilities of America Full time

Medical Facilities of America is seeking a Part-time Customer Service Representative. This fast-paced position is the first point of contact for our customers, both in person and via communication. To be successful, you should have a pleasant personality and exceptional customer service skills. If you believe that you can ensure that our guests are greeted promptly and positively, can execute administrative tasks, and have a desire to provide outstanding customer service...we encourage you to apply.

Responsibilities:

  • Greet and welcome guests
  • Ensure the reception area is tidy and presentable
  • Provide accurate information to guests
  • Update customer information
  • Collect and record payments
  • Perform other clerical duties such as filing, photocopying, and faxing

Requirements:

  • Proven work experience in a customer-facing role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package