Treatment Team Leader
7 days ago
Jefferson Dental and Orthodontics is a trusted dental care provider with a personal approach to dentistry. We prioritize building relationships of trust, open communication, and a collaborative office culture.
Job SummaryWe are seeking a highly motivated Treatment Coordinator to join our team. As a key member of our operations team, you will be responsible for providing excellent customer service, managing patient schedules, and ensuring the smooth operation of our dental services.
Key Responsibilities- Provide exceptional customer service to patients, addressing their needs and concerns in a professional and empathetic manner.
- Manage patient schedules, coordinating appointments, and communicating effectively with patients, staff, and external parties.
- Conduct audits of patient data, ensuring accuracy and consistency in patient records and consultations.
- Present post-exam consultations and financing options to patients, explaining treatment plans and costs clearly.
- Bachelor's degree or 3 years of management experience.
- Proven customer service experience, with excellent communication and interpersonal skills.
- Intermediate Microsoft Office proficiency, specifically Excel, Outlook, and Word.
- A competitive salary of $18/hour, with bonuses of up to $800/month.*
- Growth and advancement opportunities for leadership roles.
- Vacation and PTO.
- $25,000 of Company-paid Life Insurance.
- A wide variety of additional benefits, including Medical, Dental, Vision, Short-term and Long-term Disability, Health Saving Account, Flexible Spending Account, Dependent Care Spending Account, Supplement Life Insurance, 401(k), Accident, Critical Illness, Identity Protection, and Team Member Assistance Program.
*Bonus potential based on achieving certain business objectives per month.
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