Merchandise Associate

3 weeks ago


Worcester, Massachusetts, United States Marshalls Full time
Job Title: Merchandise Associate

Join the Marshalls team as a Merchandise Associate and be part of a dynamic and fast-paced retail environment. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities:
  • Provide excellent customer service, engaging with customers, and responding to their needs in a timely and professional manner.
  • Maintain a clean and organized store environment, adhering to all visual merchandising standards and ensuring a safe and secure shopping experience for customers.
  • Process customer transactions accurately, handling cash, credit, and returns in accordance with company procedures.
  • Support and participate in visual merchandising, including setting up and maintaining displays, and ensuring a visually appealing store environment.
  • Work effectively with colleagues to achieve sales goals, maintain a positive store culture, and support the needs of the business.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, as required by the business.
  • Basic math skills, with the ability to handle cash, credit, and returns accurately.
  • Ability to lift heavy objects, with or without reasonable accommodation, as required by the job.
  • High school diploma or equivalent, with a minimum of one year of retail experience, preferably in a sales floor or customer service role.
Benefits:
  • Competitive hourly rate, with opportunities for advancement and professional growth.
  • Comprehensive training program, including on-the-job training and ongoing development opportunities.
  • Discounts on merchandise, as well as other employee benefits, such as health insurance and 401(k) matching.
  • Opportunities for advancement, with a clear career path and opportunities for professional growth.

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