Leasing Consultant

A challenging and rewarding career opportunity awaits at Maryland Management Company. As a Leasing Consultant, you will play a vital role in connecting prospective and current residents with our management team.

This is a dynamic position that combines sales and exceptional customer service skills to make a genuine impact on people's lives. The successful candidate will serve as the face of our company, showcasing individual apartments, property amenities, and local community features to potential residents.

Key Responsibilities:

• Conduct tours of our apartment communities, highlighting floor plans, amenities, and local attractions.
• Sell our properties over the phone or online, converting leads into on-site visits.
• Greet all visitors to our leasing office with a friendly and professional demeanor.
• Maintain thorough knowledge of our properties and local market trends.
• Apply product knowledge to meet the needs of prospective residents, effectively communicating features and benefits.
• Represent our company in a professional manner at all times.

You will be responsible for developing and maintaining professional relationships with prospective and current residents, ensuring their satisfaction with our services.

• Accept maintenance requests, submit tickets, and follow up to ensure resolution.
• Handle resident calls and in-person concerns in a timely and professional manner.
• Respect tenant confidentiality, maintain safety, and uphold Fair Housing Laws.

You will be responsible for preparing and processing lease documents, rental payments, and other administrative tasks.

• Acknowledge and process rent payments from tenants.
• Facilitate the move-in and move-out process, ensuring seamless transitions.
• Provide general clerical assistance, including answering phones and taking messages.

The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment.

• A high school diploma or equivalent experience is required.
• Excellent telephone etiquette and interpersonal skills are essential.
• You should be able to prioritize tasks, manage competing demands, and adapt to changing circumstances.

We offer an attractive compensation package, including:

• A competitive salary range: $40,000 - $60,000 per year.
• A performance-based career path with opportunities for advancement.
• An excellent health benefits package, including medical, dental, and vision insurance options.
• A 401(k) plan with a company match contribution.
• Paid time off, including vacation and sick leave.
• Paid holidays.
• Educational reimbursement opportunities.

We are proud to be an equal opportunity employer, committed to diversity and inclusion in the workplace.