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Technical Training Director for Infrastructure Solutions

2 weeks ago


Chattanooga, Tennessee, United States Astec Industries, Inc. Full time

At Astec Industries, Inc., we're passionate about fostering connections between people, technology, and innovation.

About the Position

We're seeking a seasoned Technical Training Director to lead our efforts in developing strategic technical content and programs that drive effective diagnostics, troubleshooting, repair, and learning development for internal and external customers.

  • Establish and execute organization-wide initiatives to develop technical publications and training content for Astec Industries' Infrastructure Solutions Group product lines.
  • Manage content development in a data-driven manner, ensuring alignment with divisional strategic imperatives.
  • Drive organizational initiatives and core values through learning development, creating training objectives, strategies, and delivery methods to achieve desired results.
Key Responsibilities

Primary Publisher: Responsible for delivering all customer-facing technical content, including product operation and maintenance manuals, service and repair manuals, service bulletins, technical training content, parts manuals, and video content.

Training Development: Analyze current and future machine operation and service requirements to identify training needs and develop training programs using instructional design and adult learning methodologies.

LMS Management: Manage the maintenance and execution of the learning management system, including standards of performance and evaluation of results.

Collaboration: Utilize cross-functional teams to ensure technical training needs are identified, prioritized, and delivered.

Budget Management: Prepare, oversee, and monitor the overall publications and training development budget to ensure effective resource management.

Evaluation and Improvement: Measure the impact of various learning programs to ensure defined outcomes are achieved, and continuously improve publishing standards and best practices.

Requirements
  • Bachelor's degree in Instructional Design, Technical Documentation, Communication, Computer Science, Engineering, Industrial Technology, Business, or applicable field.
  • Minimum three (3) years supervisory or managerial experience; significant related on-the-job experience will be considered in lieu of a degree.
  • Information design and architecture, training material development, and/or illustration/graphic design experience preferred.
  • Practical hands-on experience related to diagnostics of electrical and mechanical systems in a prior role is required.
About Us

Astec Industries, Inc. is an industry leader known for delivering innovative solutions that create value for our customers. We're committed to building long-lasting relationships with our employees, customers, and the communities we serve.