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Customer Service Representative
2 months ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Counter Sales/Warehouse Associate at Butler Supply Inc. This role is a great opportunity for someone who is passionate about providing exceptional customer service and is comfortable working in a fast-paced warehouse environment.
Key Responsibilities- Provide excellent customer service by accurately and timely filling customer orders, receiving and putting away material, and general warehouse organization.
- Be the face of the company by interacting with customers and co-workers daily, while being physically active and mindfully busy.
- Support the delivery driver by making deliveries to job sites as needed and contributing to a team atmosphere that is committed to providing our customers with a great experience.
- Assist with other duties as assigned to ensure the smooth operation of the warehouse and counter.
- Able to effectively juggle multiple tasks and responsibilities.
- Must have or be able to obtain a Class E (Chauffer's) license.
- Good driving record.
- Knowledge of electrical and/or plumbing supplies a plus.
- Good attention to detail.
- Strong problem-solving skills.
- Effective time management and organization skills.
- Effective people skills to deal with customers, employees, and internal associates at all levels.
- Good communication skills, both verbal and written.
- Ability to exude professionalism, tact, diplomacy, and sensitivity when dealing with customers, employees, and internal associates at all levels.
- Capable of preserving confidential or sensitive information.
- Team player, able to work well under pressure.
- Acceptable computer aptitude.
- Regularly required to stand, sit, walk; use hands and arms to finger, handle, feel, reach, or carry.
- Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
- Frequently required to lift up to 25 lbs.
- Regularly required to lift up to 50 lbs.
- Occasionally required to maneuver up to 100 lbs.
- Must be able to safely tolerate heat in the summer and cold in the winter.
- Regularly required to talk and hear; read and identify numbers.
- Regularly required to apply sound reasoning and logic in performing daily tasks.
- Required to be able to safely operate material handling equipment including a forklift, pallet jack, wire-cutting machine.
