The City of Carlsbad, CA is seeking a highly skilled and experienced professional to serve as a Lead Librarian of Public Services. This is a key leadership role that requires a strong understanding of library services, community engagement, and staff management.

• Patron Services
  • Provide exceptional customer service through active listening, empathy, and respect.
  • Respond to information requests in person, over the phone, via chat, or other virtual media to answer questions, locate information, and train the public in using library resources.
  • Recommend and locate library materials appropriate to library users' needs.
  • Provide instruction in the use of various print, electronic, and online resources.
  • Develop and deliver technology-related instruction.
  • Train, schedule, and develop staff around patron services.
• Advocacy
  • Plan and perform outreach services to community organizations and educational institutions to increase awareness of library resources and services and learn about community needs.
  • Represent the service area or the library at meetings of library, city, community, and professional associations.
• Supervisory
  • Recruit, select, schedule, and train full-time professional librarians, para-professional, or clerical staff and/or volunteers. Approve timecards.
  • Supervise the work of and actively coach staff engaged in providing various library services.
  • Provide input into development and disciplinary matters.
  • Manage the budget for a program, functional, or specialized area or division.
  • Lead and participate on committees and teams.
  • Identify and resolve difficult interactions involving members of the public by interpreting, explaining, and enforcing library rules, regulations, policies, and procedures; may contact law enforcement or other emergency services during critical events or safety issues.
  • Act as the person in charge of a library facility primarily on evenings and weekends.
• Administrative
  • Plan, manage, and administer professional library services.
  • Analyze community needs, develop project proposals for modifying or extending library services, and present to management; implement and manage special projects.
  • Prepare grant requests and implement grants related to program and collection development. Monitor grant expenditures and prepares reports.
  • Manage programming; schedule, attend, and/or present training and education seminars, workshops, and classes for Library and city-related skills.
  • Keep current on library trends by reading and/or reviewing data, statistical information, and professional materials, and by participating in professional associations and conferences to identify emerging community issues.
  • Participate in the development of online resources and their delivery.
  • Prepare reports based on the collection and analysis of relevant data for library activity.

Any combination equivalent to experience and education that could likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

• A Master's of Library Science or a Master's of Library and Information Systems from an American Library Association Accredited library school.
• Two years of professional library work experience is required to qualify for the Lead Librarian level, including a minimum of one year of prior library supervisory experience.

May require specialized training in assigned division.

The City of Carlsbad, CA offers a comprehensive benefits package, including medical insurance, dental insurance, vision insurance, flexible spending account, life insurance, accidental death and dismemberment insurance, retirement under the CalPERS program, bilingual pay, holidays, floating holiday, paid vacation, computer purchase loan, and tuition reimbursement.