Customer Service Team Leader Position

7 days ago


Greenville, Illinois, United States Buchheit Inc Full time
Job Title: Customer Service Team Leader

We are seeking an experienced Customer Service Team Leader to join our team at Buchheit Inc. As a key member of our customer service team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

Job Description:
  • Assist in implementing customer service policies and procedures to ensure high-quality service delivery.
  • Lead the daily operations of the customer service team in the absence of the Customer Service Manager.
  • Plan, prioritize, and delegate work tasks to ensure efficient functioning of the department.
Responsibilities:
  1. Develop and implement strategies to improve quality of service, productivity, and profitability.
  2. Coordinate with company management to support and implement growth strategies.
  3. Manage customer service projects and initiatives.
  4. Evaluate and performance manage staff members.
  5. Identify and address staff training and coaching needs.
  6. Maintain accurate records and reports as required.
  7. Perform other duties as assigned by the Customer Service Manager.
Requirements & Qualifications:
  • Prior customer service and supervisory experience.
  • Strong knowledge of customer service principles and practices.
  • Excellent work ethic and interpersonal skills.
  • Basic computer skills and product knowledge.
  • Ability to work a flexible schedule.
Estimated Salary:

$45,000 - $55,000 per annum, depending on experience.

Location:

Buchheit Inc.



  • Greenville, Illinois, United States Buchheit Full time

    Job Title: Customer Service Team Lead RoleAbout BuchheitBuchheit is a dynamic and innovative company dedicated to delivering exceptional customer experiences. We are seeking an experienced Customer Service Team Lead to join our team and play a key role in maintaining strong relationships with our customers.Salary Range: $65,000 - $85,000 per yearJob...


  • Greenville, Illinois, United States Buchheit Inc Full time

    Job Title: Customer Service ManagerAt Buchheit Inc, we are seeking a skilled and experienced Customer Service Manager to join our retail store team.About the Role:We offer a competitive salary of $45,000 - $60,000 per year, depending on experience and qualifications.The successful candidate will be responsible for planning, coordinating, and controlling the...


  • Greenville, Illinois, United States Buchheit Inc Full time

    Buchheit Inc is seeking a highly skilled Customer Service Manager Assistant to join our retail team.Estimated Salary: $45,000 - $60,000 per year.Job Description:As a Customer Service Manager Assistant, you will assist in planning, coordinating, and controlling the activities of the customer service team to maintain and enhance customer service relationships...


  • Greenville, Illinois, United States Buchheit Inc Full time

    Job SummaryAt Buchheit Inc, we are seeking a highly skilled Customer Service Operations Manager to join our team. In this role, you will be responsible for overseeing the daily operations of our customer service team and ensuring that our customers receive exceptional service.We offer a competitive salary of $45,000 - $60,000 per year, depending on...


  • Greenville, Illinois, United States Buchheit Inc Full time

    Job Summary:We are seeking a skilled and customer-focused Retail Sales Team Member to join our team at Buchheit Inc.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. As a key representative of our store, you will be responsible for providing exceptional customer service,...


  • Greenville, Illinois, United States Maxim Healthcare Service Full time

    Job OverviewWe are seeking a compassionate and skilled Registered Nurse to join our team at Maxim Healthcare Services. As a Pediatric Homecare Nurse, you will have the opportunity to make a meaningful difference in the lives of patients and their families.SalaryThe estimated salary for this position is $60,000 - $80,000 per year, depending on experience and...


  • Greenville, Illinois, United States Loves Travel Stops & Country Store Full time

    Loves Travel Stops and Country Stores is a leader in the travel stop and convenience store industry, with over 630 locations across 42 states. We are seeking a highly skilled Diesel Technician to join our team.The successful candidate will have strong mechanical skills, including the ability to troubleshoot and repair light mechanical issues, such as...


  • Greenville, Illinois, United States Greenville University Full time

    Company OverviewGreenville University is a higher education institution dedicated to providing students with a unique learning experience.Salary and BenefitsThe estimated salary for this position is between $15.00 and $20.00 per hour, depending on experience and qualifications. As a Student Worker, you will also be eligible for benefits, including tuition...


  • Greenville, Illinois, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is a leading provider of healthcare solutions for patients in need of home care. As a Homecare Nurse Specialist, you will play a crucial role in delivering high-quality patient care and support to individuals in their own homes.**Estimated Salary:** $80,000 - $110,000 per yearJob Description:We are seeking a skilled Registered Nurse...


  • Greenville, Illinois, United States Greenville University Full time

    Greenville University is a liberal arts institution seeking dedicated teaching faculty to lead online courses in Psychology. With a strong commitment to Christ-centered education, we empower students for lives of character and service.About the RoleWe are seeking adjunct instructors to teach new and existing Psychology courses online, including Forensic...


  • Greenville, Illinois, United States Greenville University Full time

    Job Title: Student Worker Position OpenAbout the Opportunity: Are you looking for a part-time job that fits your schedule? Look no further! Our student worker position is perfect for students who want to gain work experience while pursuing their studies.Salary: We offer a competitive hourly rate of $12-$18 per hour, depending on experience and...


  • Greenville, Illinois, United States Greenville University Full time

    About the RoleWe are seeking an IT Support Specialist to join our team at Greenville University. This is a student worker position that provides technical support and assistance to students and employees across campus.Key ResponsibilitiesProvide technical support and troubleshooting services for computer hardware and software issuesAssist with computer...


  • Greenville, Illinois, United States Greenville University Full time

    About the Role">We are seeking a highly skilled and detail-oriented Grading Assistant to support our faculty members in grading student assignments for the ENG 100 course at Greenville University. This is a part-time opportunity that requires flexibility and strong organizational skills.Key Responsibilities:">">Grade student assignments accurately and...


  • Greenville, Illinois, United States Buchheit Inc Full time

    Job OverviewAt Buchheit Inc, we are seeking a highly motivated and customer-focused Retail Sales Professional to join our team. This role is responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth in our retail store.Key Responsibilities:Greet customers, determine their needs/wants, and...

  • Student Worker

    1 week ago


    Greenville, Illinois, United States Greenville University Full time

    Are you looking for a dynamic and challenging role that will help you develop your administrative skills? Do you have a passion for supporting academic programs and faculty? If so, we invite you to apply for our Business Department Assistant position at Greenville University!About the Job:Assist business faculty with preparing classes, including making...


  • Greenville, Illinois, United States Greenville University Full time

    About the RoleThe Mailroom Clerk at Greenville University plays a vital role in ensuring timely delivery and efficient processing of mail and packages for the university community.ResponsibilitiesDistribute incoming and outgoing mail and packages to students, faculty, and staff in an accurate and timely manner.Maintain organized systems for tracking and...


  • Greenville, Illinois, United States Greenville University Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Student Worker to join our team at Greenville University's coffee shop. This is an excellent opportunity for students to gain valuable experience in customer service, sales, and teamwork.


  • Greenville, Illinois, United States Loves Travel Stops & Country Store Full time

    {'Job Title': 'Tire Technician', 'Job Functions': 'Responsibilities:Take ownership of the sale, removal, and replacement of tires up to, but not limited to, commercial vehicles in shop and roadside service.Be responsible for equipment repair and maintenance of the store facility including general housekeeping duties.Ability to move, lift 75+ pounds working...


  • Greenville, Illinois, United States Maxim Healthcare Full time

    Maxim Healthcare Services: A Trusted Partner in HomecareWe are hiring a Registered Nurse to join our team at Maxim Healthcare Services, providing top-notch care to pediatric and adult patients in their own homes in Greenville, IL.About the RoleThis is a rewarding opportunity for a skilled RN to work with patients in various settings, utilizing their...


  • Greenville, Illinois, United States Greenville University Full time

    Job TitleCampus Parking Patrol OfficerAbout the JobWe are seeking a reliable and detail-oriented student to join our team as a Campus Parking Patrol Officer. This is an excellent opportunity for students who want to earn money while contributing to the safety and well-being of our campus community.Key ResponsibilitiesPatrol campus parking lots to enforce...