Site Operations Engineer

6 days ago


Richardson, Texas, United States Digital Realty Full time
About the Role

We are seeking a highly skilled Site Engineer II to join our Data Center Operations team at Digital Realty. As a key member of our team, you will be responsible for ensuring the smooth operation of our data centers, including the maintenance and repair of mission critical equipment and systems.

Key Responsibilities
  • Contribute to the daily site operation, including creation and modification of site operating procedures, creation of timely incident reporting, site maintenance and repairs/inspections to help ensure Digital Realty's data center operations achieve the highest level of availability.
  • Gain a complete understanding of the following DLR and site related items: facility layout and operation of MEP systems, equipment nomenclature standards and equipment locations, facility drawings and equipment specifications, equipment sequence of operations (SOO's), standard operating procedures (SOP's), and emergency operating procedures (EOP's).
  • Develop or improve SOPs for site specific equipment, gain a good understanding and knowledge of the local customers business and datacenter operation, and support various accreditation initiatives, including SSAE16, SOC2, ISO 27001, etc.
  • Supervise construction activity and installations as required, respond to unplanned events without immediate supervision, and efficiently complete rounds/inspections and detect anomalies during those rounds.
Requirements
  • At least 3 years' experience in mission critical facilities operating / engineering or equivalent equipment experience including assets associated with mission critical engineering relevant to the specific site.
  • Hands-on electrical or mechanical skill and competence in the area of non-expertise.
  • Strong knowledge of various UPS Systems and architectures, strong knowledge of various cooling systems and architectures, and strong understanding of infrastructure redundancy configurations and equipment and their risks.
  • Strong interpersonal, presentation and communication skills, ability to respond effectively, verbally in writing to sensitive issues, complex inquiries or complaints.
  • Detail Oriented with strong organizational skills, proficiency in Microsoft Word, Excel and Outlook, and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad.
About Digital Realty

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. Our global data center platform, PlatformDIGITAL, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges.

We give our customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.



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