Operations Manager

1 month ago


Kettering, Ohio, United States Amazon Services LLC Full time
Area Manager Job Description

As an Area Manager at Amazon Services LLC, you will play a key role in leading a team of hourly workforce and ensuring the highest levels of safety, quality, attendance, and performance. You will be responsible for engaging your team during their shifts and maintaining customer expectations to ensure timely delivery of customer orders.

Key Responsibilities:
  • Support, mentor, and motivate hourly workforce
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with support teams to develop plans to meet business objectives
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand/walk for up to 12 hours during shifts
  • Work in an environment with variable temperatures and weather
  • Continuously climb and descend stairs (for sites with stairs)
Basic Qualifications:
  • 2+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon experience
  • Flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications:
  • 1+ years of performance metrics, process improvement, or lean techniques experience


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