Retail Department Lead

4 days ago


South Lake Tahoe, California, United States Vail Resorts Full time
Delivering Exceptional Guest Experiences
Vail Resorts invites applications for a Retail Supervisor to join our mountain resort team. This exciting opportunity allows you to combine your passion for the outdoors with a rewarding career in retail. As a Retail Supervisor, you will be responsible for maintaining high standards of customer service, generating sales, and managing inventory control.

Our ideal candidate will have previous retail sales experience and strong leadership skills. They will be able to communicate effectively with colleagues and guests, and demonstrate a commitment to delivering exceptional guest experiences. We offer competitive compensation rates, starting at $23.00 per hour, and opportunities for growth and professional development through Epic Service training.

Job Summary:
The Retail Supervisor is responsible for ensuring excellent customer service and promoting sales growth while maintaining accurate inventory levels. Key responsibilities include opening and closing the store, evaluating sales trends, and creating methods for sales growth. Additionally, the supervisor must enforce company cash handling policies and procedures, manage sales floor teams, and provide great customer service to all guests.

Key Requirements:
* Previous retail sales experience - required
* Previous snow sport industry experience - preferred
* Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
* Ability to maintain a working knowledge of products and trends within the industry
* Commitment to exceptional customer service

We are committed to building a diverse and inclusive workplace culture. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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