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Patient Communications Specialist

2 months ago


Oak Ridge, Tennessee, United States New York Cancer & Blood Specialists Full time
Job Summary

We are seeking a highly skilled Patient Communications Operator to join our team at New York Cancer & Blood Specialists. As a key member of our organization, you will be responsible for providing exceptional patient care and support through effective communication.

Key Responsibilities
  • Answer high-volume telephone calls and respond to patient inquiries in a timely and professional manner.
  • Enter accurate and timely data into our computer system.
  • Protect patient confidentiality by adhering to HIPAA guidelines.
Requirements
  • At least 1 year of experience as a call center operator, preferably in the medical field.
  • Excellent computer and customer service skills.
  • High school diploma required.
  • Bilingual English/Spanish a plus.
What We Offer
  • Salary up to $22 an hour based on experience and education.
  • Tuition Reimbursement.
  • Health Insurance on day 1 of employment.
  • Dental, Vision, Life Insurance, Short and Long-term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating), and more.

We are an Equal Opportunity Employer and welcome applications from diverse candidates.