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Sales Associate

2 months ago

Costa Mesa, California, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Coach, a global fashion house known for its modern luxury accessories and lifestyle collections. As a Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities
  • Provide personalized service to customers, understanding their needs and preferences to make informed product recommendations.
  • Build and maintain strong relationships with clients, fostering a loyal customer base and driving repeat business.
  • Stay up-to-date on product knowledge, trends, and competitor activity to effectively communicate with customers and drive sales.
  • Work collaboratively with the management team to achieve sales goals and objectives.
  • Maintain a high level of product knowledge, including features, benefits, and pricing.
  • Process transactions accurately and efficiently, handling cash, credit card sales, and returns.
  • Contribute to a positive and inclusive store environment, promoting a culture of teamwork and respect.
Requirements
  • 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • Current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
  • Ability to communicate effectively with customers and team members.
  • Physical ability to maneuver the sales floor and stock room, lift up to 50 pounds, and stand for long periods.
What We Offer

As a Sales Associate at Coach, you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the success of a global fashion house. We offer a competitive salary, benefits package, and opportunities for career growth and development.

We are an equal opportunity and affirmative action employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.