Support Associate

14 hours ago


North Highlands, California, United States First Step Communities Full time
Job Overview

We are seeking a dedicated and compassionate Support Associate to join our team at First Step Communities. As a key member of our staff, you will play a vital role in supporting individuals experiencing homelessness at our Roseville Road Shelter.

This is an excellent opportunity to make a tangible difference in the lives of others while developing your skills and expertise in social services. If you are passionate about creating positive change and working collaboratively with a dynamic team, we encourage you to apply.

Key Responsibilities
  • Monitor and facilitate client activity, ensuring a safe and supportive environment for all residents.
  • Direct clients in accordance with program rules and regulations, promoting healthy relationships and resource utilization.
  • Engage with clients to understand their needs and provide personalized support, connecting them with essential services and resources.
  • Collaborate with colleagues to maintain a clean and organized facility, including sanitizing common areas, showers, pallet homes, and travel trailers.
  • Distribute and serve meals to clients, fostering a sense of community and well-being.
  • Process donations, maintaining accurate records and storing items effectively.
  • Prepare incident reports and daily activity logs, providing valuable insights into client experiences and facility operations.
Requirements
  • Bachelor's degree in Social Work or related field preferred, but not required.
  • 1+ year experience in social services or customer-facing roles, with a strong understanding of trauma-informed care principles.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Prior experience working with people who have experienced homelessness, mental health issues, or substance abuse is highly desirable.
  • Ability to relocate to North Highlands, CA 95660 before starting work.
Compensation

$20.00 - $24.00 per hour, depending on experience and qualifications.

Benefits
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

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