Clinical Operations Coordinator

4 weeks ago


Muncie, Indiana, United States Affordable Care Full time

Job Description

As a Dental Office Manager, you will be responsible for ensuring fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry. You will also assist in dental team development, build positive relationships with the dentist and dental team members, manage schedules to meet daily dentistry goals, and achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination.

Responsibilities:

  • Manage all front and back office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals.
  • Assume a leadership role in motivating office team members and proactively seeking ways to improve the dental practice.
  • Work with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncover and remove the patient's barriers for completing treatment; alert the Doctor when the patient has clinical questions; educate the patient regarding insurance benefits and affordable payment options including third-party patient financing.

Requirements:

  • 5 Years of Management Experience Required
  • Consistency and Reliability
  • Positive and Winning Mindset
  • Strong interpersonal, leadership, management and relationship-building skills
  • Superior written and verbal communication skills
  • Familiarity with dental office procedures and terminology is helpful
  • Strong computer skills and the ability to learn new programs
  • Strong marketing background
  • Competitive spirit with an entrepreneurial mindset to exceed goals
  • Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred
  • Bachelor's degree preferred

What We Offer:

  • Medical, Vision & Dental Insurance
  • Flexible Spending Accounts (Health and Dependent Care)
  • 401K with company match
  • Paid training
  • Supportive and positive culture with an incredible winning team
  • Excellent work-life balance of Monday-Friday, 8am-5pm, NO Nights or Weekends
  • Paid time-off (15 days per year), paid holidays
  • Salary: $65,000 per year


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