Optical Advisor

2 months ago


Beavercreek, Ohio, United States EssilorLuxottica Group Full time
Eye Care Advisor Job Description

Requisition ID: 858658
Store #: LensCrafters
Position: Part-Time
Total Rewards: Benefits/Incentive Information

LensCrafters is a leading optical retailer in North America, with a strong commitment to delivering exceptional customer service and quality vision care. As an Eye Care Advisor, you will play a critical role in ensuring that our customers receive the highest level of care and attention.

Key Responsibilities:
  • Customer Service: Greet customers promptly and provide exceptional service, ensuring that their needs are met and exceeded.
  • Optometric Care: Ensure that all patients receive the highest quality optometric care, including pre-examination testing and coaching on contact lens care.
  • Product Knowledge: Demonstrate strong knowledge of our products and services, including lenses and frames, and assist customers in selecting the best options for their needs.
  • Store Maintenance: Maintain a safe and clean store environment, including visual displays and inventory management.
Requirements:
  • Education: High School graduate or equivalent
  • Customer Service Skills: Strong customer service skills, with the ability to communicate effectively with customers and colleagues.
  • Product Knowledge: Knowledge of current fashion trends and optical products.
  • Problem-Solving: Strong problem-solving skills, with the ability to resolve customer complaints and issues.

EssilorLuxottica Group is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive compensation package, including benefits and incentives, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.