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Customer Service Representative

1 month ago

Bethlehem, Pennsylvania, United States Maxx Fitness Clubzz Full time

At Maxx Fitness Clubzz, we're looking for a skilled Front Desk Staff to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our members. Your duties will include:

Key Responsibilities:

  • Interacting with customers by telephone and in person to provide information about our memberships and services.
  • Ensuring that customer issues are resolved efficiently and effectively.
  • Completing membership forms, preparing change of address records, or issuing service discontinuance orders using our check-in computers.
  • Responding to customer inquiries in a timely and professional manner.

What We Offer:

  • A dynamic and supportive work environment.
  • The opportunity to work with a diverse group of customers.
  • A competitive salary and benefits package.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic computer skills and knowledge of customer service software.

Why Choose Maxx Fitness Clubzz?

We're a leading fitness club that's dedicated to providing our members with an exceptional experience. Our team is passionate about helping people achieve their fitness goals, and we're looking for like-minded individuals to join us.