Service Specialist 1

1 week ago

Kearney, Nebraska, United States Black Hills Energy Full time
Job Description

Black Hills Energy is seeking a highly skilled and dedicated individual to join our team as a Service Specialist 1. As a key member of our Gas Operations team, you will play a critical role in delivering safe and reliable natural gas distribution services to our customers.

Key Responsibilities:
  • Install, operate, and maintain gas facilities to ensure safe and reliable service delivery.
  • Provide exceptional customer service, including sales, installation, and service work for non-regulated products and services.
  • Perform pipeline patrols, population density surveys, leak detection surveys, and inspections to ensure compliance with company procedures.
  • Coordinate local Damage Prevention activities and provide oversight and inspection to ensure asset protection and compliance with company procedures.
  • Represent the Company during contacts with landowners, public officials, emergency responders, and local organizations.
  • Perform governmental compliance activities, including PHMSA, State Agencies, EPA, and USFS requirements.
  • Complete all applicable documentation and record keeping, including mapping, record keeping, and data entry duties.
  • Perform other assigned tasks as required.
Requirements:
  • High School Diploma or equivalent.
  • Valid driver's license and a driving record satisfactory to the company and its insurers.
  • Secondary education or equivalent experience preferred.
  • Experience working with a natural gas system preferred, but willing to train.
  • Knowledge and experience in safe handling practices of flammable gases, liquids, and high-pressure systems preferred.
  • Knowledge of company policies and practices, regulatory and tariff requirements desirable.
  • Good verbal and written communication skills.
  • Ability to work from written and verbal instruction.
  • Ability to work with a team, take direction from supervisors, and follow work rules.
  • Basic computer and math skills.
  • Ability to work with and around combustible or flammable gas, liquids.
  • Ability to interface directly with customers professionally.
  • Ability to operate construction equipment.
About Our Company:

Black Hills Energy is a customer-focused utility company dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states.

We offer a comprehensive benefits package, including annual discretionary bonuses, 401(k) with company match, tuition reimbursement, generous paid time off benefits, and competitive medical, dental, and vision insurance. Candidates must successfully pass a pre-employment drug screen and background check. Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. We are an equal opportunity employer and welcome applications from diverse candidates.

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