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Sales Consultant for Premium Mattresses

2 months ago

Palo Alto, California, United States Advanced Employment Services Full time
Position Overview:
Our client, a distinguished manufacturer and retailer of high-end, handcrafted mattresses, is seeking a dedicated Retail Sales Associate to enhance their team.

Company Vision:
The organization is committed to excellence, empowering each employee to develop their unique strengths while contributing to the overall success of the business. The rewards of this commitment include profit sharing, job satisfaction, pride in workmanship, and a balanced lifestyle.

Key Responsibilities:
  • Demonstrate enthusiasm and expertise regarding the brand and its premium offerings.
  • Ensure a top-tier customer experience consistently.
  • Actively engage in expanding the company's footprint within the local community, fostering referral networks, and growing the customer base.

Essential Qualifications:
Applicants should possess a minimum of 5 years of direct consumer sales experience, ideally in high-quality product environments.

Sales Performance:
Meet or exceed designated sales targets by effectively selling mattresses, box springs, and related items.

Customer Engagement:
Utilize the company's established sales methodology to build rapport, identify customer needs, address concerns, and secure commitments.

Product Knowledge:
Provide accurate information regarding product features, advantages, and sales terms in line with company standards.

Proactive Outreach:
Initiate contact with potential customers and referral sources to expand business opportunities.

Team Collaboration:
Foster positive relationships with colleagues across all locations, promoting teamwork and collaboration.

Customer Service Excellence:
Deliver exceptional service, cultivating lasting customer relationships and maintaining a robust sales pipeline.

Market Awareness:
Stay informed about competitors and participate in marketing and networking events.

Administrative Duties:
Accurately document customer interactions and maintain sales records in the CRM system.

Professional Attributes:
Demonstrate strong closing abilities, problem-solving skills, and effective communication in both verbal and written forms.

Work Environment:
This role may require flexibility in work hours, including weekends and holidays, across multiple retail locations.

Compensation and Benefits:
Competitive salary and a comprehensive benefits package, including medical, dental, vision, and retirement plans.