AR Specialist

3 weeks ago


Chicago, Illinois, United States Gateway Recruiting, INC. Full time
Job Title: AR Specialist

Job Summary:

The AR Specialist will play a crucial role in assisting the AR Manager in executing the day-to-day operations associated with the Collection function. This role will entail coordination and collaboration with the Global Business Services (GBS) team and other internal groups, including Sales, Customer Operations, Finance, and Treasury, to ensure timely and efficient execution of tasks.

Key Responsibilities:

  • Performing collection activities and monitoring receivables/aging to ensure timely payment from customers.
  • Proactively engaging with customers to resolve prompt payment of receivables and collections.
  • Addressing inquiries and handling exceptions related to customer accounts in a timely and efficient manner.
  • Liaising with respective teams/departments for resolution and coordinating responses to stakeholders.
  • Reducing the risk of bad debt by reviewing account balances, open orders, and credit extended.
  • Generating invoices and audit documentation for internal/external audit and customer audit requests.
  • Processing credit memos after obtaining necessary approvals from the business.
  • Managing shared mailboxes and sending balance confirmations to customers.
  • Scheduling and participating in weekly/monthly collection calls to update the business unit on product accounts.
  • Liaising with the cash app team to ensure accurate payment application to customer accounts.
  • Preparing ad-hoc reports and analysis to support business decisions.

Requirements:

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field, or 4+ years of relevant work experience.
  • One to two years of credit analysis experience.
  • Excellent communication and presentation skills.
  • Ability to multitask and meet deadlines in a fast-paced environment.
  • Strong attention to detail and sense of urgency to deliver results.
  • Proficiency in Microsoft Office applications (Excel, Word), with SAP experience preferred.
  • Ability to build relationships and work effectively in a team-oriented environment.
  • Capacity to work with diverse teams across geographies.


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