Dining Room Supervisor
1 month ago
Job Summary:
The Host is a vital member of our team at Titan Hospitality Group, responsible for ensuring a seamless and welcoming experience for our guests. As a Host, you will be the first point of contact for our customers, setting the tone for their dining experience.
Key Responsibilities:
- Guest Service: Greet and seat guests in a timely and professional manner, ensuring a warm and inviting atmosphere.
- Phone and POS Management: Answer incoming calls and possess knowledge of our Point of Sale system to efficiently process sales.
- Table Management: Arrange tables for large parties, set tables, and maintain the cleanliness of the dining room, entrance, and bathrooms.
- Communication: Clearly communicate with servers, managers, and other staff members to ensure a smooth service experience.
- Appearance and Attitude: Maintain a clean and neat appearance, and project a professional demeanor at all times.
Position Qualifications:
- Appearance and Punctuality: Report to work as scheduled and maintain a clean and neat appearance.
- Customer Service Skills: Possess strong customer service skills and the ability to work in a fast-paced team-oriented environment.
- Communication: Communicate clearly and effectively with guests, servers, and other staff members.
- Physical Demands: Ability to stand for prolonged periods and lift up to 20 pounds occasionally.
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