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Customer Service Representative
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We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist at Sherwin-Williams.
Key Responsibilities- Provide exceptional customer service to wholesale and retail customers, answering their questions and recommending solutions.
- Work closely with customers to determine their needs and provide personalized support.
- Process sales transactions accurately and consistently meet sales goals.
- Assist customers in person and over the phone, pulling products from the sales floor or warehouse as needed.
- Stock shelves and set up displays to maintain a visually appealing store environment.
- Clean store equipment and maintain a clean and organized workspace.
- Load and unload delivery trucks, ensuring timely and efficient delivery of products.
- Maintain in-stock and presentable condition of assigned areas, including the sales floor and warehouse.
- Must be able to read, write, comprehend, and communicate in English.
- Must be able to read, write, comprehend, and communicate in Spanish.
- Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
- Must be willing to work all scheduled hours, including evenings and weekends.
- Have at least one (1) year experience working in a delivery, retail, or customer service position.
- Have previous work experience selling paint and paint-related products.
- Have previous work experience operating tinting and mixing equipment.
As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our customers. We offer a competitive wage range and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
We are an equal opportunity employer and welcome applications from qualified individuals with disabilities and Protected Veterans. We are committed to providing a safe and inclusive work environment for all employees.
