Franchise - CSP/Receptionist Liaison

4 weeks ago


Newport, Kentucky, United States H&R Block Full time

H&R Block is seeking a skilled CSP/Receptionist to join their team. Key responsibilities include greeting clients in a personalized manner, matching clients with suitable tax professionals, scheduling appointments, and maintaining office organization. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.

Key Responsibilities:

  • Greet clients in a friendly and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Handle client exits by ensuring all current and future needs are met
  • Maintain office cleanliness and organization with team members

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong organizational and time management skills


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