Social Media Customer Support Specialist

3 weeks ago


Miami, United States Wellhub Inc. Full time
The Role

We are seeking a skilled CX Social Media Associate to join our CX Operations team in Miami. This individual will be responsible for managing incoming social media comments, detecting brand opportunities and potential crises, and engaging with users in a meaningful way. The ideal candidate will have a strong background in social media and customer support, with experience using tools like Instagram, Twitter, LinkedIn, TikTok, app stores, Google Business, Trustpilot, and Reddit.



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