Frontline Operations Manager
1 week ago
We are seeking a Frontline Operations Manager to join our Guest Services team at U S National Whitewater Center.
This role involves managing the daily operations of the Guest Services department, including training and coaching employees to provide exceptional customer service.
Main Responsibilities:
- Lead the Guest Services team in creating a positive guest experience.
- Develop and implement strategies to improve communication and guest service standards.
- Collaborate with other departments to ensure seamless delivery of services.
- Maintain accurate records and reports.
Requirements:
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Excellent problem-solving and critical thinking skills.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Opportunity to work in a dynamic and growing organization.
- Competitive salary range: $60,000 - $70,000 per year.
- Comprehensive benefits package.
- Professional development opportunities.
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