Multilingual Customer Care Representative

1 week ago


Crete, Nebraska, United States D E W Produce Inc Full time
Job Title: Customer Service and Support Liaison

Estimated Salary: $48,000 - $58,000 per year

Company OverviewWe are a reputable food distributor dedicated to providing high-quality products and exceptional customer service. We are seeking a skilled Customer Service and Support Liaison to join our team. As a key member of our customer service department, you will handle customer inquiries, provide product information, and resolve issues in a timely manner.

Key Responsibilities:
  • Handle customer inquiries and complaints via phone, email, and in-person.
  • Provide accurate product information and resolve customer issues efficiently.
  • Troubleshoot and resolve product-related concerns quickly.
  • Document and update customer records accurately based on interactions.
  • Maintain a thorough knowledge of our products and services to provide expert support.

Qualifications:
  • Previous experience in customer service, sales, or related fields.
  • Able to work in a fast-paced environment with multiple priorities.
  • Excellent communication and interpersonal skills.
  • Bilingual (Spanish) with the ability to translate customer orders.
  • Ability to work independently and as part of a team.


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