Quality Assurance and Testing Specialist

4 days ago

Atlanta, Georgia, United States AssuranceAmerica Full time

About the Role

We are seeking a Quality Assurance Analyst to join our Information Technology team at AssuranceAmerica.

This is a unique opportunity for you to work with a small team of experienced IT professionals and interface directly with stakeholders to understand their challenges and develop solutions.

Your daily contributions will have direct, positive impacts on our employees, agents, and customers.

Key Responsibilities:

  • Maintain full knowledge of the Policy system and understand its features and functionality.
  • Collaborate with stakeholders to elicit and develop clear requirements and documentation.
  • Review product requirements and designs for quality and testing needs.
  • Define scope, objectives, and deliverables of the test effort.
  • Create and maintain test cases and test plans.
  • Participate in all aspects of testing, including functional, regression, and performance testing.
  • Work with development teams to uncover functional and/or performance issues.
  • Provide resource planning, management, and resolution of issues that impede the test effort.
  • Evaluate performance of new releases to ensure consistent quality.
  • Analyze and monitor data to identify potential areas for concern.
  • Organize work schedule to achieve timely processing of all responsibilities.
  • Identify opportunities to improve processes, quality, and testing timelines.
  • Identify opportunities to increase usage of automated testing.
  • Perform other duties as assigned by the department manager.

Requirements:

  • Detail-oriented
  • Thrives in a fast-paced environment
  • Creative, driven, and motivated problem solver
  • Strong analytical skills
  • Ability to communicate complex concepts and procedures to others
  • Ability to form strong relationships and work collaboratively
  • Propensity to learn new techniques and testing methodologies
  • Flexibility to shift between tasks when required

Preferred Qualifications:

  • Bachelor's degree or equivalent experience
  • 3+ years as a quality assurance analyst
  • 2+ years experience within the insurance or financial services industry

Salary: $80,000 - $110,000 per year, based on experience and qualifications.

Benefits:

  • Premium healthcare plans
  • Employer-paid benefits, including Group Life and AD&D Insurance, Short- and Long-Term Disability Plans, Employee Assistance Program, Travel Assist, and the Benefit Resource Card
  • 401(k) Employer Match: 100% of the first 4% of an Associate's contributions
  • Engagement Events
  • Annual Learning Credit: up to $5,250 annually
  • Time Off: Paid Time Off (PTO), Parental Leave Pay, Volunteer Time Off (VTO), Bereavement Pay, Military Leave Pay, and Jury Duty Pay

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