Healthcare Reception Specialist

2 weeks ago


Longview, Texas, United States East Texas Ear, Nose, & Throat Full time
Position Overview

East Texas Ear, Nose, & Throat is in search of a dedicated Healthcare Reception Specialist to ensure the smooth operation of our bustling practice. The ideal candidate will exhibit reliability, punctuality, and a professional demeanor while being detail-oriented.

This role requires the ability to manage multiple tasks, work autonomously, and collaborate effectively within a team. We appreciate individuals who are goal-driven, maintain a positive attitude, and are eager to acquire new skills.

Key Responsibilities:

  • Facilitating patient check-in and check-out processes
  • Confirming insurance coverage and benefits
  • Managing incoming phone calls
  • Coordinating appointment scheduling
  • Ensuring accurate entry of patient demographic and insurance details into the electronic medical records (EMR)
  • Processing and recording patient payments

Exceptional customer service skills, both internally and externally, are essential for this position. Bilingual candidates are highly valued.



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