Customer Service Representative

2 days ago


Mount Vernon, Ohio, United States Kroger Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk/Grocery Bagger at Kroger. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Bagging and Merchandise Handling: Bag groceries for customers in a timely and efficient manner, ensuring that contents are not damaged and that bags are properly loaded.
  • Customer Service: Provide excellent customer service by answering questions, offering assistance, and resolving any issues that may arise.
  • Store Maintenance: Maintain a clean and organized store environment by sweeping, mopping, and restocking shelves as needed.
  • Inventory Management: Assist with inventory management by counting and stocking merchandise, and reporting any discrepancies to management.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals and provide exceptional customer service.
Requirements
  • Customer Service Skills: Possess excellent customer service skills and the ability to work effectively with customers from diverse backgrounds.
  • Communication Skills: Possess effective communication skills and the ability to work collaboratively with other team members.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and move quickly and efficiently in a fast-paced retail environment.
Preferred Qualifications
  • Retail Experience: Previous retail experience is preferred but not required.


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