Restaurant Operations Manager

7 days ago


Kannapolis, North Carolina, United States Firehouse Subs 116 Full time
Job Summary
Fulfill the role of a dedicated Restaurant Assistant Manager at Firehouse Subs 116. As a key member of our team, you will be responsible for ensuring the profitable operation of the restaurant while adhering to company guidelines and regulations.

About the Company
Founded in 1994 by former firefighter brothers Chris Sorensen and Robin Sorensen, Firehouse Subs is a U.S.-based fast casual restaurant chain with over 1,180 locations across 46 states, Puerto Rico, Canada, and non-traditional sites. We're committed to serving 'Hearty and Flavorful Food, Heartfelt Service, Public Safety,' and exceptional customer experiences. Our mission is to consistently rate among the best in the field of fast casual restaurants.

The Role
As an Assistant Manager, you will ensure the restaurant's compliance with local, state, and federal regulations, health regulations, labor laws, age restrictions, fair employment practices, ADA, OSHA, and other required regulations. You'll also provide leadership to your team, maintaining superior guest service, quality, and cleanliness standards while promoting our unique culture of a cheerful and fun work environment.

Responsibilities
- Ensure knowledge, adherence, and enforcement of all Firehouse Subs policies and procedures
- Provide leadership to the restaurant team to meet standards of guest service, quality, and cleanliness
- Ensure profitability by operating within established guidelines for food cost, labor, controllable expenses, utilities, and sales growth
- Coordinate and implement current operations game plans and company initiatives
- Be accountable for proper staffing and employee development
- Continuously train and develop high-performing team members
- Maintain accurate programs, reports, and legal documents on schedule
- Grow and maintain catering clientele through assertive, professional, and sales-oriented approaches
- Interpret data to optimize staffing for peak and off-peak hours
- Implement strategies to increase revenue
- Order and maintain inventory
- Engage in community affairs to capitalize on sales and public relations opportunities
- Represent Firehouse Subs in a professional manner always
- Communicate effectively with the General Manager/Owner on issues impacting the business
- Maintain equipment in full working order and report problems immediately

Requirements
- Possess a positive attitude; ready to manage teams and serve customers with a smile
- Multitask and possess organizational skills
- Hire, train, and motivate a high-performance team
- Understand and manage food and labor costs
- Operate a restaurant at maximum profitability using Profit and Loss Statements
- Be computer-savvy and advanced in Microsoft Office Suite
- Work flexible schedules (days, evenings, weekends)
- Have an active SERV Safe Manager certification or obtain it within 30 days of hiring
- At least 5 years of restaurant management experience
- Able to lift 50 pounds
- Budget and forecasting skills required
- Excellent customer service skills

Compensation
The estimated annual salary for this position ranges from $55,000 to $65,000 based on location and experience.

  • Kannapolis, North Carolina, United States Firehouse Subs 116 Full time

    Company Overview:\Founded in 1994 in Jacksonville, Florida, Firehouse Subs is a U.S.-based fast casual restaurant chain with over 1,180 locations across 46 states and Puerto Rico. Our Commitment to Hearty and Flavorful Food, Heartfelt Service, and Public Safety drives our mission.\Job Description:\We are seeking an experienced leader to join our team as an...

  • Restaurant Manager

    1 week ago


    Kannapolis, North Carolina, United States Firehouse Subs 116 Full time

    About the JobThe estimated annual salary for this Restaurant Assistant Manager position at Firehouse Subs is $60,000-$80,000.As a seasoned restaurant professional, you will oversee the daily operations of our fast-paced subs store. Your primary responsibilities will include ensuring compliance with health and safety regulations, managing inventory,...


  • Kannapolis, North Carolina, United States Zaxby's Full time

    Company Overview:Zaxby's is a fast-casual restaurant chain known for its high-quality chicken fingers and wings. As a leader in the industry, we are seeking a seasoned General Manager to oversee daily operations and drive sales growth.Estimated Salary: $65,000 - $80,000 per year, depending on location and experience.Job Description:The Restaurant Operations...


  • Kannapolis, North Carolina, United States Gecko Hospitality Full time

    About UsGecko Hospitality is a dynamic and supportive organization dedicated to delivering exceptional dining experiences. Our team is passionate about providing top-notch service, ensuring our guests have an unforgettable time in our restaurant.Salary InformationWe offer a competitive salary up to $55,000 depending on experience, along with opportunities...


  • Kannapolis, North Carolina, United States Firehouse Subs 116 Full time

    About UsFirehouse Subs 116 is a fast-paced, dynamic restaurant environment where every day brings new challenges and opportunities for growth. As a Restaurant Assistant Manager, you will play a critical role in ensuring the successful operation of our restaurant, driving sales growth, and providing exceptional customer experiences. If you are a leader who...


  • Kannapolis, North Carolina, United States Firehouse Subs 116 Full time

    Company OverviewF Fast-Casual Restaurant Chain founded in 1994 by former firefighter brothers Chris Sorensen and Robin Sorensen. With over 1,180 restaurants across the US, Puerto Rico, Canada, and non-traditional locations, we're growing fast!


  • Kannapolis, North Carolina, United States Firehouse Subs 116 Full time

    Restaurant Management Opportunity:\Firehouse Subs 116 seeks an experienced Restaurant Assistant Manager to oversee daily operations, lead a high-performing team, and drive sales growth. If you're passionate about delivering exceptional customer experiences and possess strong leadership skills, we'd love to hear from you.\Key Responsibilities:\\Directly...


  • Kannapolis, North Carolina, United States Firehouse Subs 116 Full time

    About the JobAre you a motivated and organized individual seeking a challenging role as a Restaurant Assistant Manager? Do you have experience in managing a restaurant team and driving profitability? Look no further! As a key member of our team at Firehouse Subs 116, you will be responsible for ensuring the smooth operation of our restaurant while upholding...


  • Kannapolis, North Carolina, United States JARBO Full time

    Job OverviewJARBO, a renowned partner to NASCAR and the motorsports industry, is seeking an experienced 2nd Shift Machining Supervisor to join their team. As a key member of the manufacturing operations department, this individual will be responsible for overseeing the setup, operation, and maintenance of 3-5 axis milling machines, as well as training and...


  • Kannapolis, North Carolina, United States Firehouse Subs 116 Full time

    Key ResponsibilitiesThis Restaurant Assistant Manager role requires a strong leader who can motivate and inspire their team to deliver exceptional customer service and drive business results. Key responsibilities include:Overseeing daily operations, including staffing, training, and performance management;Analyzing sales data to identify trends and areas for...


  • Kannapolis, North Carolina, United States Sam's Club Full time

    Key ResponsibilitiesAs a Operations Specialist at Sam's Club, you will be responsible for maintaining a safe and clean environment for members and associates, and for performing routine maintenance tasks as needed.You will be expected to maintain a high level of attention to detail and to prioritize tasks effectively in order to meet deadlines and achieve...


  • Kannapolis, North Carolina, United States Denholtz Properties Full time

    Residential Maintenance Manager in Kannapolis, NCA seasoned facilities management professional with experience in overseeing effective maintenance programs is sought by Denholtz Properties. As a key member of the team, you will assist with property maintenance and build strong relationships with residents.Responsibilities:Collaborate with Property Managers...


  • Kannapolis, North Carolina, United States Denholtz Properties Full time

    At Denholtz Properties, we are seeking a highly skilled Multifaceted Maintenance Operations Coordinator to oversee all aspects of property maintenance in Kannapolis, NC. As a key member of our team, this individual will be responsible for implementing an effective maintenance program that protects and maintains the property while building strong working...

  • Route Manager

    5 days ago


    Kannapolis, North Carolina, United States Pizza Hut Full time

    Job Description: Do you enjoy being on the road and interacting with people? Are you looking for a role that offers flexibility and autonomy? If so, consider joining our team as a Delivery Driver!As a Delivery Driver, you will be responsible for delivering our delicious pizzas and other menu items to customers in a timely and safe manner. This is a great...


  • Kannapolis, North Carolina, United States Firehouse Subs 116 Full time

    Firehouse Food Service Representative Job DescriptionAbout Our CompanyAs a Firehouse Subs representative, you'll be part of a successful fast-casual restaurant chain founded in 1994 by former firefighters Chris Sorensen and Robin Sorensen. With over 1,180 locations across the United States, Puerto Rico, Canada, and non-traditional locations, we're committed...


  • Kannapolis, North Carolina, United States Cabarrus Health Alliance Full time

    About Us:Cabarrus Health Alliance is a non-profit organization dedicated to improving individual and community health through services, education, and collaborative action. Our mission is to envision a thriving community where people make healthy choices in healthy environments.Job Description:The WIC Program Assistant Manager will be responsible for...


  • Kannapolis, North Carolina, United States KATES CONCRETE INC Full time

    Job OverviewKates Concrete Inc is seeking an experienced Financial Analyst Manager to lead our financial operations. This role will be responsible for preparing and examining financial records, identifying potential areas of opportunity and risk, and providing solutions for businesses.Estimated Salary Range$70,000 - $90,000 per year, depending on...


  • Kannapolis, North Carolina, United States Firehouse Subs 116 Full time

    Job Title: Firehouse Team MemberAbout UsFounded in 1994 by Chris Sorensen and Robin Sorensen, Firehouse Subs is a U.S.-based fast-casual restaurant chain with over 1,180 locations across the United States, Puerto Rico, Canada, and non-traditional locations. Our mission is to serve high-quality food and exceptional customer service while maintaining a...


  • Kannapolis, North Carolina, United States Cabarrus Health Alliance Full time

    Company OverviewCabarrus Health Alliance is a non-profit organization dedicated to improving individual and community health through services, education, and collaborative action.We strive to create a healthy environment for all members of our community, and we are committed to providing high-quality services and education to support this goal.**Estimated...


  • Kannapolis, North Carolina, United States Pilot Company Full time

    At Pilot Company, we strive to make every stop on your career journey a great one. As a Retail Sales Associate - Drive-Thru Expert, you will be the face of our brand, providing fast, friendly, and clean service to our guests. Your goal is to exceed their expectations and leave a lasting impression.About UsPilot Company offers a dynamic environment where no...