Customer Service Associate
22 hours ago
Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Rep at Performance Foodservice. As a key member of our sales team, you will be responsible for assisting customers with orders and inquiries, maintaining accurate records of customer interactions, resolving customer complaints in a professional manner, coordinating with warehouse and delivery teams to ensure timely order fulfillment, providing product information and recommendations to customers, and collaborating with the sales team to increase customer satisfaction and retention.
Key Responsibilities:
- Assist customers with orders and inquiries
- Maintain accurate records of customer interactions
- Resolve customer complaints in a professional manner
- Coordinate with warehouse and delivery teams to ensure timely order fulfillment
- Provide product information and recommendations to customers
- Collaborate with the sales team to increase customer satisfaction and retention
What You'll Get:
$45,000 - $60,000 per year, depending on experience and qualifications. A competitive salary that reflects your value to our team.
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