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Dining Room Support Associate

2 months ago

Peoria, Arizona, United States BlueStar Resort & Golf Full time

Job Summary:

The Server Assistant plays a vital role in providing exceptional service to guests at BlueStar Resort & Golf. This position supports the dining room staff in delivering prompt and courteous service, ensuring a memorable experience for our patrons.

Key Responsibilities:

  • Create a welcoming atmosphere and provide exceptional hospitality by having a working knowledge of the resort facility and dining area.
  • Greet guests in an energetic and friendly fashion, maintaining effective communication with servers and responding to their requests for support.
  • Work as a team to clear tables after guests have left, take trays of dirty dishes to the kitchen, and clean and reset tables.
  • Help servers carry trays of food or clear dishes, if requested, and assure all guest needs are met and excellent service is provided.
  • Notice and report potential safety issues, issues about cleanliness, or customer concerns to a supervisor.

Personal Attributes:

  • Must be highly customer-oriented and responsive with a high need for closure.
  • Able to work under pressure and balance multiple priorities and assignments.
  • Strong team-building skills, including the ability to lead, cooperate, and motivate.
  • Must be a role model and able to live our BlueStar core values:
    • Honesty and Integrity
    • Respect for the Individual
    • Teamwork
    • Competitive Spirit

Minimum Requirements:

  • High School diploma or equivalent preferred.
  • One to three months related server experience preferred.
  • Must meet the state and federal minimum age requirement for serving alcohol, if applicable.
  • Current Food Handlers Card.
  • Ability to read and comprehend simple instructions, short correspondence, and memorandums.
  • Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities.
  • Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public.
  • Must be self-motivated, follow direction, and able to work independently with little supervision.
  • Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment.
  • Must have good time management, organizational, and follow-up skills.
  • Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.

Work Environment:

This position typically operates in an indoor restaurant setting, but an employee may also be required to work on a patio or for an outdoor event, with exposure to outdoor weather conditions and occasionally native wildlife.

Physical Demands:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.