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Parking Attendant

2 months ago

Lihue, Hawaii, United States ABM Industries Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at ABM Industries. As a key member of our parking operations team, you will be responsible for providing exceptional customer service and ensuring a smooth parking experience for our clients.

Key Responsibilities

  • Approach and greet all customers in a friendly and professional manner
  • Use respectful communication to assist guests with their questions, problems, and concerns
  • Relay customer concerns and/or information to shift lead or Operations Manager as necessary
  • Is quick and responsive to provide excellent customer service
  • Follow all company procedures and comply with all safety regulations
  • Issue and/or collect visitor parking tickets
  • Match visitor ticket to parking rate schedule; collects proper payment from visitors and distributes correct change
  • Complete lost ticket forms when original tickets cannot be located
  • Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer
  • Perform revenue drops following specific location procedures
  • Maintain a clean, orderly, and safe work area
  • Answer telephone in a prompt and courteous manner, when required
  • Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead
  • Communicate professionally at all times with guests, clients, and teammates

Requirements

  • Must be 18 years of age or older
  • No high school diploma, GED or college degree required
  • No experience required; on-the-job training provided

Preferred Qualifications

  • One (1) year of similar experience preferred

About ABM Industries

ABM Industries is a leading provider of integrated facility solutions. We offer a comprehensive benefits package and are a military and veteran-friendly employer. We encourage veterans and candidates with military experience to apply.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.