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Retail Customer Service Representative

2 months ago

Beaumont, Texas, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate cash registers, process transactions, and maintain a clean and organized sales floor.
  • Assist members with purchasing decisions, locate merchandise, and promote company products and services.
  • Maintain a positive and friendly attitude, ensuring a welcoming environment for all members.
  • Work collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Previous retail experience, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a cash register.
What We Offer
  • Competitive hourly wage and performance-based bonus opportunities.
  • Opportunities for career growth and advancement within the company.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • Paid time off and holidays.
  • Access to training and development programs to enhance your skills and knowledge.