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Surgical Coordination Specialist

2 months ago

Tucson, Arizona, United States United Urology Group Full time

Position Overview

Are you passionate about enhancing patient experiences in surgical care? Discover our commitment to respect, growth, and innovation, and how we contribute to the community.

At United Urology Group, our workforce is integral to our mission, providing exceptional opportunities to influence the lives of patients through specialized urologic care.

  • We cultivate a workplace culture rooted in compassion, teamwork, integrity, and diversity, which begins with our dedicated staff.
  • Our approach to urologic care is comprehensive, ensuring patients receive access to skilled specialists, a top-tier healthcare team, and cutting-edge technology for treatments and therapies.
  • We provide competitive compensation and a favorable work/life balance, allowing you to enjoy your weekends.
  • UUG offers an impressive benefits package, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and more.

Role Summary:

We are in search of a qualified Surgical Care Coordinator who will assist patients in managing all facets of their surgical journey in a professional and supportive manner. This individual will act as a liaison among patients, healthcare providers, hospitals, and other caregivers concerning the patient's surgical process.

Key Responsibilities:

  • Conduct interviews with patients referred by physicians to facilitate surgical care coordination. Clarify the procedure, any necessary tests or treatments prior to surgery, and required preoperative consents and authorizations.
  • Oversee the documentation of all surgical care and related services for the patient, ensuring all information is accurately recorded in the patient's medical record (EHR) and practice management system.
  • Manage pre-operative scheduling for necessary testing, additional examinations, laboratory work, and required notifications.
  • Arrange appointments according to the preferences of individual physicians.
  • Ensure timely receipt of all pre-operative documentation and submit it to nursing for review.
  • Complete the surgical coordination process by providing written schedules and instructions to the patient, and scanning copies into the patient's EMR record.

Please note that this job description is not intended to be an exhaustive list of all activities, duties, or responsibilities required of the employee for this position. Responsibilities may change at any time, with or without notice.

Qualifications:

  • Minimum of 3 years of experience in surgical coordination.
  • Strong understanding of insurance processes.
  • Proficient in computer systems, with prior experience in Electronic Medical Records (EMR) preferred.
  • Experience in urology is advantageous.

Travel Requirements:

  • Willingness and ability to travel to various sites as needed within a designated region.

Essential Skills and Competencies:

  • Exceptional customer service abilities.
  • Meticulous attention to detail and eagerness to learn.
  • Solid understanding of medical terminology.
  • Strong verbal and written communication skills.
  • Proficient in computer software and database management.
  • Ability to thrive in a fast-paced environment.
  • Comfortable engaging patients with thoughtful inquiries.
  • Exhibit a caring, compassionate, and patient demeanor.
  • Maintain compliance with HIPAA regulations.
  • Demonstrate multitasking capabilities and proactive problem-solving skills.
  • Ability to type at least 40 words per minute.

Physical Requirements:

  • Ability to sit, stand, and walk throughout the workday.
  • Occasional requirements to stoop, bend, speak, and listen.

Equal Opportunity Employer: United Urology Group and its affiliated practices are equal opportunity employers. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.

The successful candidate(s) for any UUG position will undergo a pre-employment background check.

Compensation and Benefits:

Competitive salary and comprehensive benefits packages

In addition to competitive salaries, Chesapeake Urology provides:

  • Health, dental, and vision insurance
  • Health savings account
  • Flexible spending account
  • Dependent care flexible spending account
  • Life insurance
  • Voluntary short-term and long-term disability
  • Tuition reimbursement
  • 401K plan with employer contributions
  • Profit-sharing opportunities
  • PTO accrual
  • Corporate discounts
  • Paid holidays
  • Most positions operate during standard business hours, Monday to Friday, allowing for free weekends

Further details regarding salary and benefits will be discussed during the employment interview.