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Customer Service Representative
3 weeks ago
PNC Financial Services Group, Inc. is seeking a Part-Time Teller to provide exceptional customer service and accurately perform high-volume customer banking transactions.
About the Role
- Deliver a unique customer experience aimed at improving financial wellbeing and creating loyalty.
- Process various customer interactions and educate customers on alternatives available for their financial interactions.
- Identify banking opportunities during customer interactions and refer as appropriate.
Responsibilities
- Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Educate customers on options for managing financial transactions by leveraging technology, tools, and resources.
- Apply product and procedural knowledge to solve customer problems.
- Adhere to all policies and procedures, demonstrating sound judgment within established limits.
Requirements
- Customer-focused with knowledge of values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
- Ability to assess and effectively manage risks associated with business objectives and activities.
- No degree required; prior experience not necessary; comparable combination of education, job-specific certification(s), and experience may be considered.
