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Kitchen & Bath Manager, Pacific Sales San Juan Capistrano
2 months ago
The Plumbing Manager for Pacific Kitchen and Home is responsible for driving sales and delivering exceptional customer experiences from initial sale to installation. As a key member of the sales team, the Plumbing Department Supervisor will provide expert guidance and support to sales personnel in a designated department.
Key Responsibilities:- Department Leadership: Direct daily activities of department staff to ensure seamless customer service and efficient operations.
- Customer Engagement: Build strong relationships with customers to identify needs and provide tailored solutions, leveraging product knowledge and industry expertise to deliver exceptional service.
- Communication and Follow-up: Respond to customer inquiries, including vendor communication, to ensure timely resolution and satisfaction.
- Specification and Training: Prepare detailed specification sheets for plumbing and control requirements, applying knowledge of city codes and lending expertise to sales personnel.
- Product Knowledge and Training: Stay up-to-date on product offerings, industry trends, and best practices through vendor training and education.
- Basic Qualifications:
- High School Diploma or equivalent
- 1 year of leadership experience or demonstrated leadership behavior
- 2 years of retail or sales-related experience
- Preferred Qualifications:
- Associate degree or higher in Business Management or related field
- 1 year of experience in plumbing, home improvement, or premium luxury product sales
Best Buy is an equal opportunity employer. We offer a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.
